Privacy Policy

WisPanel ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web hosting control panel software and related services.

1. Information We Collect

1.1 Personal Information

When you register for a WisPanel license or use our services, we may collect:

• Account Information: Name, email address, company name, billing address
• Payment Information: Credit card details, PayPal account (processed by third-party payment processors)
• Technical Information: Server IP address, operating system, license key

1.2 Automatically Collected Information

When you use our software or visit our website, we automatically collect:

• IP address and server location
• Browser type and version
• Operating system information
• Usage statistics and feature utilization
• Error logs and crash reports

1.3 Information We Do NOT Collect

2. How We Use Your Information

We use the collected information for the following purposes:

3. Data Sharing and Disclosure

We may share your information with:

• Payment Processors: Stripe, PayPal, or other payment gateways to process transactions
• Cloud Service Providers: For hosting our website and license management system
• Legal Authorities: When required by law or to protect our rights

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your data:

• SSL/TLS encryption for all data transmission
• Encrypted storage for sensitive information
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Regular backups with secure storage

5. Data Retention

We retain your personal information for as long as:

• Your account remains active
• Necessary to provide our services
• Required by applicable laws and regulations
• Needed to resolve disputes or enforce agreements

After account termination, we retain data for up to 3 years for legal and accounting purposes, after which it is securely deleted.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request limited processing of your data

To exercise these rights, please contact us at the address below.

7. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Maintain your session and preferences
• Analyze website traffic and usage patterns
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect some functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

WisPanel is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a notice in the WisPanel dashboard

Your continued use of our services after changes indicates acceptance of the updated policy.